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Privacy Policy

We place great importance on your privacy and safeguarding your data. Accordingly, information about how we collect and use personal data when you use our website is provided below.

1. Controller

The data controller responsible for the collection, processing and use of your personal data within the meaning of the GDPR is:

Condair GmbH, Parkring 3, D-85748 Garching
Represented by Mr Christian Bremer

Name and contact details for the company data protection officer

Condair GmbH
Elke Buchschmid
Parkring 3
D-85748 Garching
CODE-datenschutz@condair.com

2. Collection and storage of personal data as well as the type and purpose of its use

This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential information, such as orders or requests that you send to us as the site operator. You can recognise an encrypted connection in your browser’s address bar when it changes from ‘http://’ to ‘https://’ and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Personal data is collected and stored in connection with the following processes:

a) When visiting the website
When you visit our website, the browser used on your device automatically sends information to our website’s server. This information is temporarily stored in a log file. The following information is recorded without action on your part and is stored until it is automatically deleted:

Name of the file requested
Date and time of access
Amount of data transferred
A report as to whether the access attempt was successful
Description of the type of browser used
Operating system in use
Previously visited page
Provider
Your IP address

We process the data listed above for the following purposes:

Ensuring a smooth connection to our website;
Ensuring convenient use of our website;
Evaluating system security and stability; and
For other administrative purposes.

The legal basis for data processing is Art. 6(1)(f) GDPR. The purposes indicated above constitute our legitimate interest in collecting such data. Under no circumstances will we use the data collected for the purpose of identifying you personally. In addition, we use cookies and analytical services when you visit our website. You will find more detailed information on this topic under Sections 4 and 5 of this Privacy Policy.

b) When registering your HumiLife device
You can register yourself and your HumiLife device on our website to take advantage of additional features on the site. Data entered in this regard will only be used for the purposes of using the site or service for which you have registered. Mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.

If there are important changes to the scope of our offerings or other necessary technical changes, we will use the e-mail address you provided during registration.

We will process the data provided during registration only on the basis of your consent (Art. 6(1)(f) GDPR). You may withdraw your consent at any time with future effect. An informal e-mail making this request is sufficient. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

We will continue to store the data collected during registration for as long as you remain registered on our website and this data will be deleted thereafter. Statutory retention periods remain unaffected.

c) When keeping the maintenance log
Any information you provide will be stored if, as a registered user, you maintain the maintenance log for your HumiLife device. We will not share this data without your consent.

Accordingly, the data entered in this context is processed solely on the basis of your consent (Art. 6(1)(a) GDPR). You can withdraw this consent at any time. An informal e-mail making this request is sufficient. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

We will retain this data until you request its erasure, you withdraw your consent for its storage, or the purpose for which it was stored is no longer applicable. Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected.

d) When ordering consumable materials online
We will store any data you have provided when you order consumables online as a registered user. We will not share this data without your consent.

We will retain this data until you request its erasure, you withdraw your consent for its storage, or the purpose for which it was stored is no longer applicable (e.g. after we have completed your order). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected.

e) When requesting services
We will store any data you have provided if you request a service call for your HumiLife device as a registered user using the form provided. We will not share this data without your consent.
Data processing for the purpose of contacting us is based on your voluntary consent in accordance with Article 6(1)(a) GDPR.
Personal data collected by us for the use of the service request form will automatically be deleted after your request has been processed.

f) Enquiry by e-mail, phone or fax
If you contact us by e-mail, phone or fax, your request, including all ensuing personal data (name, nature of enquiry), is stored and processed by us for the purposes of processing your enquiry. We will not share this data without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR, provided your enquiry is related to the performance of a contract or is required to perform pre-contractual activities. In all other cases, processing is based on your consent (Art. 6(1)(a) GDPR) and/or on our legitimate interests (Art. 6(1)(f) GDPR), as we have a legitimate interest in effectively processing enquiries addressed to us.We will retain the data you provide when contacting us until such time as you request its erasure, withdraw your consent for its storage, or the purpose for its storage no longer applies (e.g. after processing your enquiry). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected.

3. Sharing data

Your personal data will not be shared with third parties for purposes other than those listed below.

We will only share your personal data with third parties if:
you have given your express consent pursuant to Art. 6(1)(a) GDPR,
disclosure is necessary to establish, exercise or defend legal claims according to Art. 6(1)(f) GDPR and there are no grounds to assume that you have an overriding legitimate interest in not disclosing your data,
there is a legal obligation to share such data under Art. 6(1)(c) GDPR and sharing is lawful and required for the performance of a contract with you according to Art. 6(1)(b) GDPR.

4. Cookies

We use cookies in some areas of our website. These files enable the identification of your computer as a technical unit while you visit in order to facilitate your use of our services – including during repeat visits.

However, your web browser generally gives you the option to modify your settings so that you are informed of any cookies, allowing you to accept or reject them, as well as the option to delete existing cookies.

Please refer to your web browser’s help function to learn how to change these settings. Please note that some features of our website may not work if you have disabled the use of cookies.

Cookies do not allow a server to read private data from your computer or data stored by another server. Cookies do not harm your computer and do not contain viruses.

We base our use of cookies on Art. 6(1)(f) GDPR: they are processed to improve the functioning of our website. Their use is therefore necessary in the pursuit of our legitimate interests.

5. Rights of data subjects

As a data subject, you have the following rights:

a. Right of access
You have the right to request confirmation from us whether personal data concerning you will be processed.

b. Rectification, erasure, restriction of processing
Furthermore, you have the right to require us to
rectify any incorrect personal data concerning you without undue delay (right to rectification);
erase any personal data concerning you without undue delay (right to erasure); and
restrict the processing of data (right to restrict processing).

c. Right to data portability
You have the right to receive personal data concerning you that you have provided to us in a structured, commonly-used, and machine-readable format and to transfer this data to another data controller.

d. Right to withdraw your consent
You have the right to withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal

e. Right to object
You have a right to object in cases where processing personal data concerning you is necessary for the performance of a task which is in the public interest (Art. 6(1)(e) GDPR) or in the pursuit of our legitimate interests (Art. 6(1)(f) GDPR).

f. Right to lodge a complaint
Notwithstanding any other administrative or judicial legal remedy, you have the right to lodge a complaint with a supervisory authority if you are of the opinion that the processing of your personal data breaches the GDPR.